Research Catalog
Practical guide to customer service management and operations
- Title
- Practical guide to customer service management and operations / E. Patricia Birsner, Ronald D. Balsley.
- Author
- Birsner, E. Patricia.
- Publication
- New York, N.Y. : AMACOM, c1982.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JLF 82-448 | Offsite |
Details
- Additional Authors
- Balsley, Ronald D.
- Description
- 216 p. : ill.; 26 cm.
- Subject
- Note
- Includes index.
- Bibliography (note)
- Bibliography: p. 208-212.
- Call Number
- JLF 82-448
- ISBN
- 0814456731
- LCCN
- 81069366
- OCLC
- 7947633
- NYPG82-B23829
- Author
- Birsner, E. Patricia.
- Title
- Practical guide to customer service management and operations / E. Patricia Birsner, Ronald D. Balsley.
- Imprint
- New York, N.Y. : AMACOM, c1982.
- Bibliography
- Bibliography: p. 208-212.
- Added Author
- Balsley, Ronald D.
- Research Call Number
- JLF 82-448