Research Catalog
Quality without tears : the art of hassle-free management
- Title
- Quality without tears : the art of hassle-free management / Philip B. Crosby.
- Author
- Crosby, Philip B.
- Publication
- New York : New American Library, 1985, c1984.
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Not available - Please for assistance. | Text | Request in advance | JLD 86-1784 | Offsite |
Details
- Description
- xiii, 205 p.; 21 cm.
- Subject
- Quality assurance
- Note
- "A Plume book."
- Includes index.
- "First Plume printing, April, 1985."
- Call Number
- JLD 86-1784
- ISBN
- 0452256585
- LCCN
- 84022609
- OCLC
- 11291154
- NYPG86-B21208
- Author
- Crosby, Philip B.
- Title
- Quality without tears : the art of hassle-free management / Philip B. Crosby.
- Imprint
- New York : New American Library, 1985, c1984.
- Research Call Number
- JLD 86-1784