Research Catalog
Customer service : how to achieve total customer satisfaction
- Title
- Customer service : how to achieve total customer satisfaction / Malcolm Peel.
- Author
- Peel, Malcolm.
- Publication
- London : Kogan Page, 1987.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JLD 89-1999 | Offsite |
Details
- Description
- 197 p. : ill.; 22 cm.
- Subject
- Note
- Includes index.
- Bibliography (note)
- Bibliography: p. 192.
- Call Number
- JLD 89-1999
- ISBN
- 1850913048 (cased)
- 1850913056 (pbk.)
- OCLC
- 23769152
- NYPG88-B15821
- Author
- Peel, Malcolm.
- Title
- Customer service : how to achieve total customer satisfaction / Malcolm Peel.
- Imprint
- London : Kogan Page, 1987.
- Bibliography
- Bibliography: p. 192.
- Research Call Number
- JLD 89-1999