Research Catalog
Customer satisfaction : how to maximize, measure, and market your company's "ultimate product"
- Title
- Customer satisfaction : how to maximize, measure, and market your company's "ultimate product" / Mack Hanan, Peter Karp.
- Author
- Hanan, Mack.
- Publication
- New York : American Management Association, c1989.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JBE 09-733 | Schwarzman Building - General Research Room 315 |
Details
- Additional Authors
- Karp, Peter.
- Description
- xiv, 193 p. : ill.; 24 cm.
- Subjects
- Note
- Includes index.
- Call Number
- JBE 09-733
- ISBN
- 0814459447
- LCCN
- 88048026
- OCLC
- 18779918
- NYPG89-B48913
- Author
- Hanan, Mack.
- Title
- Customer satisfaction : how to maximize, measure, and market your company's "ultimate product" / Mack Hanan, Peter Karp.
- Imprint
- New York : American Management Association, c1989.
- Added Author
- Karp, Peter.
- Research Call Number
- JBE 09-733