Research Catalog
Total customer service : the ultimate weapon
- Title
- Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
- Author
- Davidow, William H.
- Publication
- New York, N.Y. : Harper & Row, c1989.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JLE 89-3565 | Offsite |
Holdings
Details
- Additional Authors
- Uttal, Bro.
- Description
- xxii, 227 p.; 25 cm.
- Subject
- Customer services
- Note
- Includes index.
- Bibliography (note)
- Includes bibliographical references.
- Call Number
- JLE 89-3565
- ISBN
- 0060161809 :$19.95
- LCCN
- 89045033
- OCLC
- 19556551
- 19556551
- Author
- Davidow, William H.
- Title
- Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
- Imprint
- New York, N.Y. : Harper & Row, c1989.
- Edition
- 1st ed.
- Bibliography
- Includes bibliographical references.
- Added Author
- Uttal, Bro.
- Research Call Number
- JLE 89-3565