Research Catalog
Service quality : a profit strategy for financial institutions
- Title
- Service quality : a profit strategy for financial institutions / Leonard L. Berry, David R. Bennett, Carter W. Brown.
- Author
- Berry, Leonard L., 1942-
- Publication
- Homewood, Ill. : Dow Jones-Irwin, c1989.
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JLE 88-1484 | Offsite |
Details
- Additional Authors
- Description
- xxi, 209 p. : ill.; 24 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JLE 88-1484
- ISBN
- 155623094X
- LCCN
- 88019203
- OCLC
- 18136410
- NYPG89-B30342
- Author
- Berry, Leonard L., 1942-
- Title
- Service quality : a profit strategy for financial institutions / Leonard L. Berry, David R. Bennett, Carter W. Brown.
- Imprint
- Homewood, Ill. : Dow Jones-Irwin, c1989.
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Bennett, David R.Brown, Carter W.
- Research Call Number
- JLE 88-1484