Research Catalog

Five-star service solutions : winning ideas for achieving exceptional service in today's financial institutions

Title: Five-star service solutions : winning ideas for achieving exceptional service in today's financial institutions / Barbara Sanfilippo.
Author: Sanfilippo, Barbara, 1951-
Publication: Naperville, Ill. : Financial Sourcebooks, c1990.

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Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	JBE 90-2020	Offsite

Description

xii, 276 p. : ill., facsims., forms; 24 cm.

Subjects

Bibliography (note)

Call Number

JBE 90-2020

ISBN

0942061071

LCCN

90046551

OCLC

Author

Sanfilippo, Barbara, 1951-

Title

Five-star service solutions : winning ideas for achieving exceptional service in today's financial institutions / Barbara Sanfilippo.

Imprint

Naperville, Ill. : Financial Sourcebooks, c1990.

Bibliography

Bibliography: p. [273]-276.

Research Call Number

JBE 90-2020