Research Catalog
The customer comes second : and other secrets of exceptional service
- Title
- The customer comes second : and other secrets of exceptional service / Hal F. Rosenbluth and Diane McFerrin Peters.
- Author
- Rosenbluth, Hal F.
- Publication
- New York : Morrow, c1992.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Not available - Please for assistance. | Text | Request in advance | JBD 92-1067 | Offsite |
Details
- Additional Authors
- Peters, Diane McFerrin.
- Description
- 240 p.; 22 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 233-234) and index.
- Call Number
- JBD 92-1067
- ISBN
- 0688114660
- LCCN
- 91044027
- OCLC
- 24952183
- NYPG92-B69870
- Author
- Rosenbluth, Hal F.
- Title
- The customer comes second : and other secrets of exceptional service / Hal F. Rosenbluth and Diane McFerrin Peters.
- Imprint
- New York : Morrow, c1992.
- Edition
- 1st ed.
- Bibliography
- Includes bibliographical references (p. 233-234) and index.
- Added Author
- Peters, Diane McFerrin.
- Research Call Number
- JBD 92-1067