Research Catalog

The complete customer service letter book

Title
The complete customer service letter book / Edward W. Werz, Sally Germain.
Author
Werz, Edward W.
Publication
New York : McGraw-Hill, c1993.

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StatusFormatAccessCall NumberItem Location
TextRequest in advance JBE 00-1614Offsite

Details

Additional Authors
Germain, Sally.
Description
xvi, 290 p. : ill.; 24 cm. +
Subject
  • Commercial correspondence
  • Customer services > United States
Note
  • System requirements for computer disk: IBM-compatible PC; MS-DOS; word processor capable of reading ASCII files; hard disk recommended.
  • Includes index.
Call Number
JBE 00-1614
ISBN
  • 0070695881 (recycled, acid-free paper)
  • 007069589X (pbk. : recycled, acid-free paper)
LCCN
92036485
OCLC
  • 26763942
  • NYPG93-B29768
Author
Werz, Edward W.
Title
The complete customer service letter book / Edward W. Werz, Sally Germain.
Imprint
New York : McGraw-Hill, c1993.
Local Note
Library's copy lacks computer disk.
Added Author
Germain, Sally.
Research Call Number
JBE 00-1614
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