Research Catalog
Keeping customers
- Title
- Keeping customers / edited, with an introduction by John J. Sviokla and Benson P. Shapiro.
- Publication
- Boston, MA : Harvard Business School Press, c1993.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 93-1465 | Offsite |
Details
- Additional Authors
- Description
- xx, 384 p. : ill.; 25 cm.
- Series Statement
- The Harvard business review book series
- Uniform Title
- Harvard business review.
- Subject
- Note
- Articles originally published in the Harvard business review, 1968-1992.
- Companion volume to: Seeking customers.
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JBE 93-1465
- ISBN
- 0875843336 (acid-free paper)
- LCCN
- 92039229
- OCLC
- 27012902
- NYPG93-B44277
- Title
- Keeping customers / edited, with an introduction by John J. Sviokla and Benson P. Shapiro.
- Imprint
- Boston, MA : Harvard Business School Press, c1993.
- Series
- The Harvard business review book series
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Sviokla, J. J.Shapiro, Benson P.
- Added Title
- Harvard business review.
- Research Call Number
- JBE 93-1465