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The quality journey : how winning the Baldrige sparked the remaking of IBM

Title: The quality journey : how winning the Baldrige sparked the remaking of IBM / Joseph H. Boyett ; with Stephen Schwartz, Laurence Osterwise, and Roy Bauer.
Author: Boyett, Joseph H.
Publication: New York, NY : Dutton, 1993.

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Details

Additional Authors

Schwartz, Stephen B.

Description

349 p. : ill.; 24 cm.

Subjects

Note

Includes index.

Call Number

JBE 93-3014

ISBN

0525936599

LCCN

93015203

OCLC

27812715
NYPGR27812715-B

Author

Boyett, Joseph H.

Title

The quality journey : how winning the Baldrige sparked the remaking of IBM / Joseph H. Boyett ; with Stephen Schwartz, Laurence Osterwise, and Roy Bauer.

Imprint

New York, NY : Dutton, 1993.

Added Author

Schwartz, Stephen B.

Research Call Number

JBE 93-3014

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