Research Catalog
Turning lost customers into gold : --and the art of achieving zero defections
- Title
- Turning lost customers into gold : --and the art of achieving zero defections / Joan Koob Cannie.
- Author
- Cannie, Joan Koob.
- Publication
- New York : AMACOM, 1994.
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 94-414 | Offsite |
Details
- Description
- ix, 131 p. : ill.; 24 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JBE 94-414
- ISBN
- 0814451101
- LCCN
- 93023362
- OCLC
- 28722398
- NYPG94-B12463
- Author
- Cannie, Joan Koob.
- Title
- Turning lost customers into gold : --and the art of achieving zero defections / Joan Koob Cannie.
- Imprint
- New York : AMACOM, 1994.
- Bibliography
- Includes bibliographical references and index.
- Research Call Number
- JBE 94-414