Research Catalog

Break-through process redesign : new pathways to customer value

Title
Break-through process redesign : new pathways to customer value / Charlene B. Adair, Bruce A. Murray.
Author
Adair-Heeley, Charlene B.
Publication
New York : AMACOM, American Management Association, c1994.

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Details

Additional Authors
Murray, Bruce A.
Description
xiv, 268 p. : ill.; 24 cm.
Subject
  • Total quality management
  • Benchmarking (Management)
Bibliography (note)
  • Includes bibliographical references and index.
Call Number
JBE 94-434
ISBN
0814451500
LCCN
93036844
OCLC
  • 29029784
  • NYPG94-B14468
Author
Adair-Heeley, Charlene B.
Title
Break-through process redesign : new pathways to customer value / Charlene B. Adair, Bruce A. Murray.
Imprint
New York : AMACOM, American Management Association, c1994.
Bibliography
Includes bibliographical references and index.
Added Author
Murray, Bruce A.
Research Call Number
JBE 94-434
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