Research Catalog
Measuring customer satisfaction : development and use of questionnaires
- Title
- Measuring customer satisfaction : development and use of questionnaires / Bob E. Hayes.
- Author
- Hayes, Bob E., 1963-
- Publication
- Milwaukee, Wis. : ASQC Quality Press, c1992.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 94-1004 | Offsite |
Details
- Description
- xiii, 165 p. : ill.; 23 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. 157-159) and index.
- Call Number
- JBE 94-1004
- ISBN
- 0873891317 (recycled paper)
- LCCN
- 91028347
- OCLC
- 24246611
- NYPG94-B28381
- Author
- Hayes, Bob E., 1963-
- Title
- Measuring customer satisfaction : development and use of questionnaires / Bob E. Hayes.
- Imprint
- Milwaukee, Wis. : ASQC Quality Press, c1992.
- Bibliography
- Includes bibliographical references (p. 157-159) and index.
- Research Call Number
- JBE 94-1004