Research Catalog

Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality

Title: Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.
Author: Heil, Gary, 1950-
Publication: New York : Van Nostrand Reinhold, c1995.

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Details

Additional Authors

Description

xviii, 290 p.; 24 cm.

Subject

Bibliography (note)

Includes bibliographical references (p. 267-275) and index.

Call Number

JBE 95-393

ISBN

0442018525

LCCN

94022980

OCLC

30919415

Author

Heil, Gary, 1950-

Title

Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.

Imprint

New York : Van Nostrand Reinhold, c1995.

Bibliography

Includes bibliographical references (p. 267-275) and index.

Added Author

Parker, Tom.

Tate, Rick.

Research Call Number

JBE 95-393

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