Research Catalog
Inspired customer service : strategies for service quality
- Title
- Inspired customer service : strategies for service quality / David Clutterbuck, Graham Clark, Colin Armistead.
- Author
- Clutterbuck, David.
- Publication
- London : Kogan Page, 1993.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 95-432 | Offsite |
Details
- Additional Authors
- Description
- 220 p. : ill.; 24 cm.
- Alternative Title
- Strategies for service quality.
- Subject
- Bibliography (note)
- Includes bibliographic references and index.
- Call Number
- JBE 95-432
- ISBN
- 074940826X
- LCCN
- gb 94044107
- OCLC
- 30463449
- Author
- Clutterbuck, David.
- Title
- Inspired customer service : strategies for service quality / David Clutterbuck, Graham Clark, Colin Armistead.
- Imprint
- London : Kogan Page, 1993.
- Bibliography
- Includes bibliographic references and index.
- Added Author
- Armistead, Colin G.Clark, Graham.
- Added Title
- Strategies for service quality.
- Research Call Number
- JBE 95-432