Research Catalog
Improving service quality : achieving high performance in the public and private sectors
- Title
- Improving service quality : achieving high performance in the public and private sectors / Michael E. Milakovich.
- Author
- Milakovich, Michael E.
- Publication
- Delray Beach, FL : St. Lucie Press, c1995.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 05-207 | Offsite |
Details
- Description
- xx, 258 p.; 24 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 233-244) and index.
- Call Number
- JBE 05-207
- ISBN
- 188401545X
- LCCN
- 94046379
- OCLC
- 31707536
- Author
- Milakovich, Michael E.
- Title
- Improving service quality : achieving high performance in the public and private sectors / Michael E. Milakovich.
- Imprint
- Delray Beach, FL : St. Lucie Press, c1995.
- Bibliography
- Includes bibliographical references (p. 233-244) and index.
- Research Call Number
- JBE 05-207