Research Catalog
Competing through services : strategy and implementation : cases and text
- Title
- Competing through services : strategy and implementation : cases and text / Sandra Vandermerwe and Christopher Lovelock with Marika Taishoff.
- Author
- Vandermerwe, Sandra.
- Publication
- New York : Prentice Hall, 1994.
Items in the Library & Off-site
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Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | JBE 95-866 | Offsite |
Details
- Additional Authors
- Description
- xxviii, 452 p. : ill.; 24 cm.
- Series Statement
- European casebook series in management
- Subject
- Production management
- Call Number
- JBE 95-866
- ISBN
- 0130971308 (pbk.)
- LCCN
- gb 94030843
- OCLC
- 30439184
- Author
- Vandermerwe, Sandra.
- Title
- Competing through services : strategy and implementation : cases and text / Sandra Vandermerwe and Christopher Lovelock with Marika Taishoff.
- Imprint
- New York : Prentice Hall, 1994.
- Series
- European casebook series in management
- Added Author
- Lovelock, Christopher H.Taishoff, Marika Natasha, 1955-
- Research Call Number
- JBE 95-866