Research Catalog
The death and life of the American quality movement
- Title
- The death and life of the American quality movement / edited by Robert E. Cole.
- Publication
- New York : Oxford Univesity Press, 1995.
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 95-1932 | Offsite |
Details
- Additional Authors
- Cole, Bob.
- Description
- xiii, 242 p. : ill.; 24 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references and index.
- Contents
- A Baldrige examiner's assessment of U.S. total quality management / George S. Easton -- Quality, strategy, and competitiveness / James Belohlav -- Quality, participation, and competitiveness / Robert E. Cole, Paul Bacdayan, and B. Joseph White -- Marketing and total quality management / Raymond Kordupleski, Roland Rust, and Anthony Zahorik -- Downsizing, quality, and performance / Kim Cameron -- Total quality management in a small, high-technology company / Michael J. Price and E. Eva Chen -- "Working on the work" to make enterprisewide quality improvement / Phillip E. Wilson -- Quality improvement as survival strategy at Southern Pacific / James M. Carman -- Vision, values, milestones : Paul O'Neill starts total quality / Peter J. Kolesar -- A perspective on quality activities in American firms / Noriaki Kano.
- Call Number
- JBE 95-1932
- ISBN
- 0195092066 (cloth : acid-free paper)
- LCCN
- 94037003
- OCLC
- 31331439
- Title
- The death and life of the American quality movement / edited by Robert E. Cole.
- Imprint
- New York : Oxford Univesity Press, 1995.
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Cole, Bob.
- Research Call Number
- JBE 95-1932