Research Catalog
The Malcolm Baldrige National Quality Award : a yardstick for quality growth
- Title
- The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska ; [foreword by William A.J. Golomski].
- Author
- Heaphy, Maureen S., 1950-
- Publication
- Reading, Mass. : Addison-Wesley, c1995.
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 95-2608 | Offsite |
Details
- Additional Authors
- Gruska, Gregory F., 1943-
- Description
- xxii, 440 p. : ill.; 24 cm.
- Series Statement
- Engineering process improvement series
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 431-432) and index.
- Call Number
- JBE 95-2608
- ISBN
- 020163368X (pbk. : alk. paper)
- LCCN
- 95008179
- OCLC
- 32200127
- Author
- Heaphy, Maureen S., 1950-
- Title
- The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska ; [foreword by William A.J. Golomski].
- Imprint
- Reading, Mass. : Addison-Wesley, c1995.
- Series
- Engineering process improvement series
- Bibliography
- Includes bibliographical references (p. 431-432) and index.
- Added Author
- Gruska, Gregory F., 1943-
- Research Call Number
- JBE 95-2608