Research Catalog
Total quality service : a simplified approach to using the Baldrige Award criteria
- Title
- Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler.
- Author
- Kessler, Sheila.
- Publication
- Milwaukee, Wis. : ASQC Quality Press, c1995.
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Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | JBE 96-91 | Offsite |
Details
- Description
- vii, 161 p. : ill.; 23 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. 137-141) and index.
- Call Number
- JBE 96-91
- ISBN
- 0873893360
- LCCN
- 95024290
- OCLC
- 32737643
- Author
- Kessler, Sheila.
- Title
- Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler.
- Imprint
- Milwaukee, Wis. : ASQC Quality Press, c1995.
- Bibliography
- Includes bibliographical references (p. 137-141) and index.
- Research Call Number
- JBE 96-91