Research Catalog

Total quality service : a simplified approach to using the Baldrige Award criteria

Title
Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler.
Author
Kessler, Sheila.
Publication
Milwaukee, Wis. : ASQC Quality Press, c1995.

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TextRequest in advance JBE 96-91Offsite

Details

Description
vii, 161 p. : ill.; 23 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references (p. 137-141) and index.
Call Number
JBE 96-91
ISBN
0873893360
LCCN
95024290
OCLC
32737643
Author
Kessler, Sheila.
Title
Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler.
Imprint
Milwaukee, Wis. : ASQC Quality Press, c1995.
Bibliography
Includes bibliographical references (p. 137-141) and index.
Research Call Number
JBE 96-91
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