Research Catalog

The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders

Title
The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / compiled by Armen J. Kabodian.
Author
Kabodian, Armen J.
Publication
New York : McGraw-Hill, c1996.

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Details

Description
153 p.; 18 cm.
Subject
  • Customer services > Quotations, maxims, etc
  • Chief executive officers > United States > Quotations
Call Number
JBC 96-50
ISBN
0070342091
LCCN
96033865
OCLC
34411013
Author
Kabodian, Armen J.
Title
The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / compiled by Armen J. Kabodian.
Imprint
New York : McGraw-Hill, c1996.
Research Call Number
JBC 96-50
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