Research Catalog

Quality management in hospitality : best practice in action

Title
Quality management in hospitality : best practice in action / edited by Andrew Lockwood, Michael Baker and Andrew Ghillyer.
Publication
London : Cassell, 1996.

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Details

Additional Authors
  • Lockwood, Andrew.
  • Baker, Michael.
  • Ghillyer, Andrew.
Description
vii, 167 p. : ill.; 25 cm.
Subject
  • Hospitality industry > Great Britain > Management
  • Total quality management > Hospitality industry
Bibliography (note)
  • Includes bibliographical references and index.
Call Number
JBF 96-1200
ISBN
  • 0304334863
  • 0304334855 (pbk.)
OCLC
35821941
Title
Quality management in hospitality : best practice in action / edited by Andrew Lockwood, Michael Baker and Andrew Ghillyer.
Imprint
London : Cassell, 1996.
Bibliography
Includes bibliographical references and index.
Added Author
Lockwood, Andrew.
Baker, Michael.
Ghillyer, Andrew.
Research Call Number
JBF 96-1200
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