Research Catalog

Market-driven health care : who wins, who loses in the transformation of America's largest service industry

Title
Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina Herzlinger.
Author
Herzlinger, Regina E.
Publication
Reading, Mass. : Addison-Wesley Pub., c1997.

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TextRequest in advance JBE 97-808Offsite

Details

Description
xxvii, 379 p.; 24 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references (p. 293-363) and index.
Contents
Pt.1. What consumers want: convenience and mastery : The consumer revolution ; When patients won't remain patient ; Give me mastery or give me death: the new health care activist ; The health care system provides convenience and mastery -- Pt.2. What payers want: quality and lower costs : Options for the productivity revolution ; Downsizing, the "just say no" diet ; Upsizing, the "big is beautiful" diet -- Pt.3. What works: health care focused factories and medical technology : Resizing, the "trade fat for muscle" diet ; Resizing and the role of "technology" ; How to accomplish resizing, the case of Deere and Company -- Pt.4. How to make it happen : A consumer-controlled health insurance system ; How to make is happen: new rules, new tools.
Call Number
JBE 97-808
ISBN
0201489945
LCCN
96030199
OCLC
35198577
Author
Herzlinger, Regina E.
Title
Market-driven health care : who wins, who loses in the transformation of America's largest service industry / Regina Herzlinger.
Imprint
Reading, Mass. : Addison-Wesley Pub., c1997.
Bibliography
Includes bibliographical references (p. 293-363) and index.
Research Call Number
JBE 97-808
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