Research Catalog

Title

Quality management and benchmarking in the information sector : results of recent research / John Brockman (editor) ; Philip Brooks ... [et al.].

Publication

London ; New Providence, NJ : Bowker-Saur, c1997.

Details

Additional Authors

• Brockman, J. R.
• Brooks, Philip.

Description

xvi, 432 p. : ill.; 23 cm.

Series Statement

British Library research and innovation report ; 47

Subjects

• Benchmarking (Management)
• Information services > Quality control
• Libraries > Quality control

Bibliography (note)

• Includes bibliographical references (p. 376-380) and index.

Call Number

JBD 97-1020

ISBN

1857391896

OCLC

37460241

Title

Quality management and benchmarking in the information sector : results of recent research / John Brockman (editor) ; Philip Brooks ... [et al.].

Imprint

London ; New Providence, NJ : Bowker-Saur, c1997.

Series

British Library research and innovation report ; 47

Bibliography

Includes bibliographical references (p. 376-380) and index.

Added Author

Brockman, J. R.

Brooks, Philip.

Research Call Number

JBD 97-1020