Research Catalog

The complete guide to preparing and implementing service level agreements

Title
The complete guide to preparing and implementing service level agreements / Sheila Pantry, Peter Griffiths.
Author
Pantry, Sheila.
Publication
London : Library Association Pub., 1997.

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Details

Additional Authors
Griffiths, Peter.
Description
133 p.; 24 cm.
Subject
  • Library cooperation
  • Service-level agreements
  • Public services (Libraries)
Bibliography (note)
  • Includes bibliographical references (p. [114]-118) and index.
Call Number
JBE 97-2149
ISBN
1856042391
OCLC
37846833
Author
Pantry, Sheila.
Title
The complete guide to preparing and implementing service level agreements / Sheila Pantry, Peter Griffiths.
Imprint
London : Library Association Pub., 1997.
Bibliography
Includes bibliographical references (p. [114]-118) and index.
Added Author
Griffiths, Peter.
Research Call Number
JBE 97-2149
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