Research Catalog

Customer surveys for agency managers : what managers need to know

Title
Customer surveys for agency managers : what managers need to know / Harry P. Hatry ... [et al.].
Publication
Washington, D.C. : Urban Institute Press ; Lanham, MD : Distributed in North American by University Press of America, c1998.

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StatusFormatAccessCall NumberItem Location
TextUse in library JBF 11-417Schwarzman Building - General Research Room 315

Details

Additional Authors
  • Hatry, Harry P.
  • Urban Institute.
Description
xii, 117 p. : ill.; 29 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references (p. 109-111) and index.
Call Number
JBF 11-417
ISBN
  • 0877666717 (cloth : alk. paper)
  • 0877666725 (pbk. : alk. paper)
LCCN
97038007
OCLC
37579762
Title
Customer surveys for agency managers : what managers need to know / Harry P. Hatry ... [et al.].
Imprint
Washington, D.C. : Urban Institute Press ; Lanham, MD : Distributed in North American by University Press of America, c1998.
Bibliography
Includes bibliographical references (p. 109-111) and index.
Added Author
Hatry, Harry P.
Urban Institute.
Research Call Number
JBF 11-417
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