Research Catalog
Online customer care : applying today's technology to achieve world-class customer interaction
- Title
- Online customer care : applying today's technology to achieve world-class customer interaction / by Michael Cusack.
- Author
- Cusack, Michael, 1955-
- Publication
- Milwaukee, Wis. : ASQ Quality Press, c1998.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBF 99-544 | Offsite |
Details
- Description
- xiv, 265 p. : ill.; 26 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. 257-258) and index.
- Call Number
- JBF 99-544
- ISBN
- 0873893832 (alk. paper)
- LCCN
- 97046441
- OCLC
- vendor
- Author
- Cusack, Michael, 1955-
- Title
- Online customer care : applying today's technology to achieve world-class customer interaction / by Michael Cusack.
- Imprint
- Milwaukee, Wis. : ASQ Quality Press, c1998.
- Bibliography
- Includes bibliographical references (p. 257-258) and index.
- Research Call Number
- JBF 99-544