Research Catalog

The knowing-doing gap : how smart companies turn knowledge into action

Title: The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.
Author: Pfeffer, Jeffrey.
Publication: Boston, Mass. : Harvard Business School Press, c2000.

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Details

Additional Authors

Sutton, Robert I.

Description

xv, 314 p. : ill.; 25 cm.

Alternative Title

How smart companies turn knowledge into action

Subject

Bibliography (note)

Includes bibliographical references (p. 271-294) and index.

Contents

Knowing "what" to do is not enough -- When talk substitutes for action -- When memory is a substitute for thinking -- When fear prevents acting on knowledge -- When measurement obstructs good judgement -- When internal competition turns friend into enemies -- Firms that surmount the knowing-doing gap -- Turning knowledge into action -- Appendix: the knowing-doing survey.

Call Number

JBE 00-2164

ISBN

1578511240 (alk. paper)

LCCN

99028307

OCLC

41096359

Author

Pfeffer, Jeffrey.

Title

The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton.

Imprint

Boston, Mass. : Harvard Business School Press, c2000.

Bibliography

Includes bibliographical references (p. 271-294) and index.

Added Author

Sutton, Robert I.

Research Call Number

JBE 00-2164

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