Research Catalog
Knock your socks off service recovery
- Title
- Knock your socks off service recovery / Ron Zemke and Chip R. Bell.
- Author
- Zemke, Ron.
- Publication
- New York : AMACOM, c2000.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 00-1459 | Offsite |
Details
- Additional Authors
- Bell, Chip R.
- Description
- vii, 214 p. : ill.; 23 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references (p. 211).
- Call Number
- JBE 00-1459
- ISBN
- 081447084X
- LCCN
- 00025065
- OCLC
- vendor
- Author
- Zemke, Ron.
- Title
- Knock your socks off service recovery / Ron Zemke and Chip R. Bell.
- Imprint
- New York : AMACOM, c2000.
- Bibliography
- Includes bibliographical references (p. 211).
- Added Author
- Bell, Chip R.
- Research Call Number
- JBE 00-1459