Research Catalog

Call center CRM solutions.

Title
Call center CRM solutions.
Publication
Norwalk, CT : Technology Marketing Corp., 2000.

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2 Items

StatusVol/DateFormatAccessCall NumberItem Location
v. 19 (July-Nov. 2000)TextUse in library JBM 00-490 v. 19 (July-Nov. 2000)Schwarzman Building - General Research Room 315
v. 18 (Jan. -June 2000)TextUse in library JBM 00-490 v. 18 (Jan. -June 2000)Schwarzman Building - General Research Room 315

Holdings

Location
  • Schwarzman Building - Main Reading Room 315
Format
  • PRINT
Call Number
  • JBM 00-490
Library Has
  • 18:7(2000)-19:5(2000).

Details

Publication Date
Vol. 18, no. 7 (Jan. 2000)-v. 19, no. 5 (Nov. 2000).
Description
2 v. : ill.; 28 cm.
Summary
"An authority on CRM, e-sales, e-services, and teleservices since 1982."
Alternative Title
  • Call center CRM solut.
  • Call center CRM solutions
  • TMC call center CRM solutions
  • Call center customer relationship management solutions
Subject
  • Telemarketing > United States > Equipment and supplies > Periodicals
  • Call centers > United States > Periodicals
  • Customer relations > United States > Periodicals
Note
  • Title from cover.
Additional Formats (note)
  • Also available online.
Call Number
JBM 00-490
ISSN
1529-1782
LCCN
00212291
OCLC
43422959
Title
Call center CRM solutions.
Imprint
Norwalk, CT : Technology Marketing Corp., 2000.
Current Frequency
Monthly
Additional Formats
Also available online.
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Abbreviated Title
Call center CRM solut.
Continues
Call center solutions
Continued By
Customer inter@ction solutions
Research Call Number
JBM 00-490
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