Research Catalog

Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys

Title
Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys / Trevor M. Spunt.
Author
Spunt, Trevor M.
Publication
New York, NY : Customer Service Group, c1999.

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StatusFormatAccessCall NumberItem Location
TextUse in library JBF 13-435Schwarzman Building - General Research Room 315

Details

Description
vi, 102 p. : ill.; 28 cm.
Subject
  • Consumer satisfaction > Evaluation
  • Sampling (Statistics)
  • Questionnaires
Bibliography (note)
  • Includes bibliographical references (p. 101).
Call Number
JBF 13-435
ISBN
0915910470
LCCN
99060830
OCLC
42884710
Author
Spunt, Trevor M.
Title
Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys / Trevor M. Spunt.
Imprint
New York, NY : Customer Service Group, c1999.
Bibliography
Includes bibliographical references (p. 101).
Research Call Number
JBF 13-435
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