Research Catalog

Valuating information intangibles : measuring the bottom line contribution of librarians and information professionals

Title: Valuating information intangibles : measuring the bottom line contribution of librarians and information professionals / by Frank H. Portugal.
Author: Portugal, Franklin H.
Publication: Washington, DC : Special Libraries Association, 2000.

Items in the Library & Off-site

Filter by

1 Item

Item details
Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	JBD 04-407	Offsite

Details

Description

xix, 149 p.; 23 cm.

Subject

Information services > Evaluation

Bibliography (note)

Includes bibliographical references (p. 81-84).

Contents

Introduction -- Return on investment and cost benefit analysis -- Knowledge value-added -- Intranet team forums -- Intellectual capital valuations -- The magic number -- Conclusions -- References -- Glossary of terms -- Appn.A. Organizations interviewed -- Appn.B. Return-on-investment calculation -- Appn.C. Intellectual capital valuation metric set -- Appn.D. Employee satisfaction questionnaire -- Appn.E. Personal empowerment assessment.

Call Number

JBD 04-407

ISBN

0871115123

OCLC

44424087

Author

Portugal, Franklin H.

Title

Valuating information intangibles : measuring the bottom line contribution of librarians and information professionals / by Frank H. Portugal.

Imprint

Washington, DC : Special Libraries Association, 2000.

Bibliography

Includes bibliographical references (p. 81-84).

Research Call Number

JBD 04-407

View in Legacy Catalog