Research Catalog

The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships

Title: The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron.
Author: Bergeron, Bryan P.
Publication: New York : McGraw-Hill, 2000.

Filter by

Item details
Status	Format	Access	Call Number	Item Location
Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	JBE 01-230	Offsite

Description

xxvi, 261 p. : ill.; 24 cm.

Subjects

Bibliography (note)

Call Number

JBE 01-230

ISBN

007136479X (acid-free paper)

LCCN

00057875

OCLC

vendor

Author

Bergeron, Bryan P.

Title

The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron.

Imprint

New York : McGraw-Hill, 2000.

Bibliography

Includes bibliographical references (p. [235]) and index.

Research Call Number

JBE 01-230