Research Catalog
Building & managing a world class IT help desk
- Title
- Building & managing a world class IT help desk / Bob Wooten.
- Author
- Wooten, Robert J.
- Publication
- Berkeley, Calif. : Osborne/McGraw-Hill, c2001.
Items in the Library & Off-site
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JSE 10-967 | Offsite |
Details
- Description
- xvi, 583 p. : ill.; 24 cm.
- Alternative Title
- Building and managing a world class IT help desk
- Subject
- Note
- Includes index.
- Call Number
- JSE 10-967
- ISBN
- 007213237X
- OCLC
- 46650086
- Author
- Wooten, Robert J.
- Title
- Building & managing a world class IT help desk / Bob Wooten.
- Imprint
- Berkeley, Calif. : Osborne/McGraw-Hill, c2001.
- Research Call Number
- JSE 10-967