Research Catalog

Loyalty rules! : how today's leaders build lasting relationships

Title
Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
Author
Reichheld, Frederick F.
Publication
Boston : Harvard Business School Press, c2001.

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Details

Description
xiii, 213 p. : ill.; 25 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references (p. 199-202) and index.
Call Number
JBE 01-2029
ISBN
1578512050 (alk. paper)
LCCN
2001024195
OCLC
vendor
Author
Reichheld, Frederick F.
Title
Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
Imprint
Boston : Harvard Business School Press, c2001.
Bibliography
Includes bibliographical references (p. 199-202) and index.
Research Call Number
JBE 01-2029
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