Research Catalog
Loyalty rules! : how today's leaders build lasting relationships
- Title
- Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
- Author
- Reichheld, Frederick F.
- Publication
- Boston : Harvard Business School Press, c2001.
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1 Item
Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Text | Request in advance | JBE 01-2029 | Offsite |
Details
- Description
- xiii, 213 p. : ill.; 25 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. 199-202) and index.
- Call Number
- JBE 01-2029
- ISBN
- 1578512050 (alk. paper)
- LCCN
- 2001024195
- OCLC
- vendor
- Author
- Reichheld, Frederick F.
- Title
- Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld.
- Imprint
- Boston : Harvard Business School Press, c2001.
- Bibliography
- Includes bibliographical references (p. 199-202) and index.
- Research Call Number
- JBE 01-2029