Research Catalog

Improving customer satisfaction in an R&D environment

Title
Improving customer satisfaction in an R&D environment [microform] / Anita Alexander, Y.H. Andrew Liou.
Author
Alexander, Anita.
Publication
[Cleveland, Ohio] : National Aeronautics and Space Administration, Lewis Research Center ; Springfield, Va. : National Technical Information Service, distributor, [1998]

Details

Additional Authors
  • Lious, Y. H. Andrew.
  • Lewis Research Center.
Description
1 v.
Series Statement
[NASA technical memorandum] ; NASA/TM-1998-208494
Uniform Title
NASA technical memorandum ; 208494.
Subject
  • Support systems
  • Quality control
  • Management systems
  • Management planning
Note
  • Shipping list no.: 99-0265-M.
Reproduction (note)
  • Microfiche.
Call Number
READEX Microfiche NAS 1.15:208494
OCLC
marcive41240034
Author
Alexander, Anita.
Title
Improving customer satisfaction in an R&D environment [microform] / Anita Alexander, Y.H. Andrew Liou.
Imprint
[Cleveland, Ohio] : National Aeronautics and Space Administration, Lewis Research Center ; Springfield, Va. : National Technical Information Service, distributor, [1998]
Series
[NASA technical memorandum] ; NASA/TM-1998-208494
NASA technical memorandum ; 208494.
Reproduction
Microfiche. [Washington, D.C. : National Aeronautics and Space Administration, 1998] 1 microfiche.
Added Author
Lious, Y. H. Andrew.
Lewis Research Center.
Gpo Item No.
0830-D (MF)
Sudoc No.
NAS 1.15:208494
Research Call Number
READEX Microfiche NAS 1.15:208494
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