Research Catalog

The life belt : the definitive guide to managing customer retention

Title: The life belt : the definitive guide to managing customer retention / John A. Murphy.
Author: Murphy, John A.
Publication: Chichester : Wiley, 2001.

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Request for On-site Use Request Scan How do I pick up this item and when will it be ready?	Text	Request in advance	JBE 01-2078	Offsite

Description

xii, 292 p. : ill.; 24 cm.

Subjects

Call Number

JBE 01-2078

ISBN

0471498181

OCLC

Author

Murphy, John A.

Title

The life belt : the definitive guide to managing customer retention / John A. Murphy.

Imprint

Chichester : Wiley, 2001.

Research Call Number

JBE 01-2078