Research Catalog

Customer service programs in ARL libraries : a SPEC kit

Title
Customer service programs in ARL libraries : a SPEC kit / compiled by George J. Soete.
Publication
Washington, DC : Association of Research Libraries, Office of Leadership and Management Services, c1998.

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Details

Additional Authors
  • Soete, George J.
  • Association of Research Libraries. Office of Leadership and Management Services.
  • Association of Research Libraries. Systems and Procedures Exchange Center.
Description
93 p. : ill.; 28 cm.
Series Statement
SPEC kit ; 231
Subject
  • Research libraries > United States
  • Research libraries > Canada
  • Public services (Libraries) > United States
  • Public services (Libraries) > Canada
  • Library surveys > United States
  • Library surveys > Canada
Note
  • At head of title: Systems and Procedures Exchange Center.
  • Accompanied by SPEC flyer 231.
  • "May 1998."
Bibliography (note)
  • Includes bibliographical references (p. 93).
Call Number
JFF 02-4027
LCCN
98226185
OCLC
39842916
Title
Customer service programs in ARL libraries : a SPEC kit / compiled by George J. Soete.
Imprint
Washington, DC : Association of Research Libraries, Office of Leadership and Management Services, c1998.
Series
SPEC kit ; 231
Bibliography
Includes bibliographical references (p. 93).
Added Author
Soete, George J.
Association of Research Libraries. Office of Leadership and Management Services.
Association of Research Libraries. Systems and Procedures Exchange Center.
Research Call Number
JFF 02-4027
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