Research Catalog
Managing the customer experience : turning customers into advocates
- Title
- Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler.
- Author
- Smith, Shaun.
- Publication
- London ; New York : Financial Times Prentice Hall, 2002.
Items in the Library & Off-site
Filter by
1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 02-2832 | Offsite |
Details
- Additional Authors
- Wheeler, Joe.
- Description
- xvi, 254 p. : ill.; 24 cm.
- Subjects
- Note
- Includes index.
- Call Number
- JBE 02-2832
- ISBN
- 0273661957
- OCLC
- 50747338
- Author
- Smith, Shaun.
- Title
- Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler.
- Imprint
- London ; New York : Financial Times Prentice Hall, 2002.
- Added Author
- Wheeler, Joe.
- Research Call Number
- JBE 02-2832