Research Catalog
Starting and operating live virtual reference services : a how-to-do-it manual for librarians
- Title
- Starting and operating live virtual reference services : a how-to-do-it manual for librarians / Marc Meola, Sam Stormont.
- Author
- Meola, Marc, 1968-
- Publication
- New York : Neal-Schuman Publishers, c2002.
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JFF 03-1516 | Schwarzman Building - Main Reading Room 315 |
Details
- Additional Authors
- Stormont, Sam, 1951-
- Description
- xiii, 167 p. : ill.; 28 cm.
- Series Statement
- How-to-do-it manuals for librarians ; no. 118
- Uniform Title
- How-to-do-it manuals for libraries ; no. 118.
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Contents
- What is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating.
- Call Number
- JFF 03-1516
- ISBN
- 1555704441 (alk. paper)
- LCCN
- 2002005808
- OCLC
- 49775283
- Author
- Meola, Marc, 1968-
- Title
- Starting and operating live virtual reference services : a how-to-do-it manual for librarians / Marc Meola, Sam Stormont.
- Imprint
- New York : Neal-Schuman Publishers, c2002.
- Series
- How-to-do-it manuals for librarians ; no. 118How-to-do-it manuals for libraries ; no. 118.
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Stormont, Sam, 1951-
- Research Call Number
- JFF 03-1516