Research Catalog

Implementing digital reference services : setting standards and making it real

Title
Implementing digital reference services : setting standards and making it real / edited by R. David Lankes ... [et al.].
Publication
New York : Neal-Schuman Publishers, c2003.

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StatusFormatAccessCall NumberItem Location
TextUse in library JFF 03-2133Schwarzman Building - Main Reading Room 315

Details

Additional Authors
Lankes, R. David.
Description
xv, 232 p. : ill.; 28 cm.
Subject
  • Electronic reference services (Libraries) > United States > Case studies
  • Electronic reference services (Libraries) > United States > Management
  • Electronic reference services (Libraries) > United States > Evaluation
Note
  • Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001.
Bibliography (note)
  • Includes bibliographical references and index.
Call Number
JFF 03-2133
ISBN
1555704506 (alk. paper)
LCCN
2002029380
OCLC
50447847
Title
Implementing digital reference services : setting standards and making it real / edited by R. David Lankes ... [et al.].
Imprint
New York : Neal-Schuman Publishers, c2003.
Bibliography
Includes bibliographical references and index.
Added Author
Lankes, R. David.
Research Call Number
JFF 03-2133
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