Research Catalog

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions

Title: Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George.
Author: George, Mike, 1947-
Publication: New York : London : McGraw-Hill, 2003.

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Description

xiv, 386 p. : ill.; 23 cm.

Subjects

Note

Call Number

JSE 03-1269

ISBN

0071418210

OCLC

52143805

Author

George, Mike, 1947-

Title

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George.

Imprint

New York : London : McGraw-Hill, 2003.

Research Call Number

JSE 03-1269