Research Catalog
The customer is key : gaining an unbeatable advantage through customer satisfaction
- Title
- The customer is key : gaining an unbeatable advantage through customer satisfaction / Milind M. Lele with Jagdish N. Sheth.
- Author
- Lele, Milind M.
- Publication
- New York : Wiley, c1987.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JLE 88-2343 | Offsite |
Details
- Additional Authors
- Sheth, Jagdish N.
- Description
- xi, 260 p. : ill.; 24 cm.
- Subject
- Consumer satisfaction
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JLE 88-2343
- ISBN
- 0471828599
- LCCN
- 87021549
- OCLC
- 16355762
- NYPG88-B3670
- Author
- Lele, Milind M.
- Title
- The customer is key : gaining an unbeatable advantage through customer satisfaction / Milind M. Lele with Jagdish N. Sheth.
- Imprint
- New York : Wiley, c1987.
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Sheth, Jagdish N.
- Research Call Number
- JLE 88-2343