Research Catalog

Managing customers as investments : the strategic value of customers in the long run

Title
Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann.
Author
Gupta, Sunil, 1958-
Publication
Upper Saddle River, NJ : Wharton School Pub., c2005.

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Details

Additional Authors
Lehmann, Donald R.
Description
xvii, 205 p. : ill.; 24 cm.
Subjects
Bibliography (note)
  • Includes bibliographical references (p. 187-198) and index.
Call Number
JBE 05-737
ISBN
0131428950
LCCN
2004060062
OCLC
  • 57703632
  • 56840539
Author
Gupta, Sunil, 1958-
Title
Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann.
Imprint
Upper Saddle River, NJ : Wharton School Pub., c2005.
Bibliography
Includes bibliographical references (p. 187-198) and index.
Added Author
Lehmann, Donald R.
Research Call Number
JBE 05-737
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