Research Catalog
Global call centers : achieving outstanding customer service across cultures & time zones
- Title
- Global call centers : achieving outstanding customer service across cultures & time zones / Erik Granered.
- Author
- Granered, Erik, 1967-
- Publication
- Boston : Nicholas Brealey International, 2005.
Available Online
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 05-1232 | Offsite |
Details
- Description
- xiv, 206 p. : ill.; 24 cm.
- Subject
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JBE 05-1232
- ISBN
- 1904838030
- LCCN
- 2004024909
- OCLC
- vendor
- Author
- Granered, Erik, 1967-
- Title
- Global call centers : achieving outstanding customer service across cultures & time zones / Erik Granered.
- Imprint
- Boston : Nicholas Brealey International, 2005.
- Bibliography
- Includes bibliographical references and index.
- Connect to:
- Research Call Number
- JBE 05-1232