Research Catalog
Return on customer : creating maximum value from your scarcest resource
- Title
- Return on customer : creating maximum value from your scarcest resource / Don Peppers and Martha Rogers.
- Author
- Peppers, Don.
- Publication
- New York : Currency/Doubleday, 2005.
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1 Item
| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
| Text | Request in advance | JBE 05-1315 | Offsite |
Details
- Additional Authors
- Rogers, Martha, Ph.D.
- Description
- viii, 296 p. : ill.; 25 cm.
- Subjects
- Bibliography (note)
- Includes bibliographical references (p. [237]-280) and index.
- Call Number
- JBE 05-1315
- ISBN
- 0385510306
- LCCN
- 2005045521
- OCLC
- 58975883
- vendorOCM58975883
- Author
- Peppers, Don.
- Title
- Return on customer : creating maximum value from your scarcest resource / Don Peppers and Martha Rogers.
- Imprint
- New York : Currency/Doubleday, 2005.
- Edition
- 1st ed.
- Bibliography
- Includes bibliographical references (p. [237]-280) and index.
- Added Author
- Rogers, Martha, Ph.D.
- Research Call Number
- JBE 05-1315