Research Catalog
Implementing CRM : from technology to knowledge
- Title
- Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks.
- Author
- Finnegan, David.
- Publication
- Chichester, England ; Hoboken, NJ : John Wiley & Sons, Inc., c2007.
Available Online
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| Status | Format | Access | Call Number | Item Location |
|---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person. | Text | Use in library | JBE 07-1014 | Schwarzman Building - General Research Room 315 |
Details
- Additional Authors
- Willcocks, Leslie.
- Description
- xiii, 327 p. : ill.; 24 cm.
- Series Statement
- Wiley series in information systems
- Uniform Title
- John Wiley series in information systems.
- Subject
- Bibliography (note)
- Includes bibliographical references (p. [313]-321) and index.
- Call Number
- JBE 07-1014
- ISBN
- 9780470065266 (pbk. : alk. paper)
- 0470065265 (pbk. : alk. paper)
- LCCN
- 2006100398
- OCLC
- 77011474
- vendorOCM77011474
- Author
- Finnegan, David.
- Title
- Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks.
- Imprint
- Chichester, England ; Hoboken, NJ : John Wiley & Sons, Inc., c2007.
- Series
- Wiley series in information systemsJohn Wiley series in information systems.
- Bibliography
- Includes bibliographical references (p. [313]-321) and index.
- Connect to:
- Added Author
- Willcocks, Leslie.
- Research Call Number
- JBE 07-1014