Research Catalog

Performance scorecards : measuring the right things in the real world

Title
Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan.
Author
Chang, Richard Y.
Publication
San Francisco : Jossey-Bass Publishers, c2000.
Supplementary Content
  • Contributor biographical information
  • Publisher description
  • Table of Contents

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Available - Can be used on site. Please visit New York Public Library - Schwarzman Building to submit a request in person.

TextUse in library JBE 07-1286Schwarzman Building - General Research Room 315

Details

Additional Authors
Morgan, Mark W.
Description
xxviii, 165 p. : ill.; 24 cm.
Subject
  • Organizational effectiveness > Measurement
  • Performance technology
Bibliography (note)
  • Includes bibliographical references (p. 161-162).
Contents
The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.
Call Number
JBE 07-1286
ISBN
  • 0787952729 (alk. paper)
  • 9780787952723 (alk. paper)
LCCN
99050888
OCLC
42980083
Author
Chang, Richard Y.
Title
Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan.
Imprint
San Francisco : Jossey-Bass Publishers, c2000.
Edition
1st ed.
Bibliography
Includes bibliographical references (p. 161-162).
Connect to:
Contributor biographical information
Publisher description
Table of Contents
Added Author
Morgan, Mark W.
Research Call Number
JBE 07-1286
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