Research Catalog

The Starbucks experience : 5 principles for turning ordinary into extraordinary

Title
The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Author
Michelli, Joseph A., 1960-
Publication
New York : McGraw-Hill, c2007.
Supplementary Content
  • Contributor biographical information
  • Publisher description

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StatusFormatAccessCall NumberItem Location
TextUse in library JBD 08-266Schwarzman Building - General Research Room 315

Details

Description
xiv, 208 p.; 22 cm.
Subject
  • Starbucks Coffee Company
  • Success in business > Handbooks, manuals, etc
Bibliography (note)
  • Includes bibliographical references (p. 183-193) and index.
Contents
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
Call Number
JBD 08-266
ISBN
  • 0071477845 (alk. paper)
  • 9780071477840
LCCN
2006016788
OCLC
70167481
Author
Michelli, Joseph A., 1960-
Title
The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Imprint
New York : McGraw-Hill, c2007.
Bibliography
Includes bibliographical references (p. 183-193) and index.
Connect to:
Table of contents only
Contributor biographical information
Publisher description
Research Call Number
JBD 08-266
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